At Chengyi Fabrics, which the RCG team is coaching, we use a coaching-style approach so that employees build their thinking and hands-on skills through activities, and every employee takes part in learning and thinking. The first thing a lean production project must address is mindset: people must first be able to spot problems, so we cultivate employees’ eye for problems, and only then move on to analyzing and solving them. Coaching is an excellent way to change how employees think, and it makes learning enjoyable.
Mr. Capers Lee guided the client on shop-floor management techniques, turning a dirty, messy site into a clean and orderly factory. At the start, all of the client’s samples were scattered across tables, chairs and cabinets, and were often lost or impossible to find. Our consultant used the existing cabinets to sort and file every client’s samples, with numbering, records and fixed locations, which greatly reduced search time and completely solved the problem of lost samples.
Further reading: one-on-one gemba coaching | Why Lean Training Courses Don't Build Improvement Capability