Robinson Consulting Group

Robinson Consulting Group

Lean Manufacturing & Management Consulting

RCG's LEAN SYSTEM is a business planning and process improvement collaboration tool, built on three growth areas: strategic planning, staff skill-sets and successful project implementation — delivered through on-site gemba coaching, with offices in the USA, Hong Kong and Guangzhou.

Our Services

We deliver quality service to our clients.

Supplier Lean Development

Supplier Lean Development

Vendor relationship management is a set of principles and processes that help organisations build real sustainable value with suppliers — RCG has coached suppliers in the H&M supply chain.

Lean Manufacturing Consulting

Lean Manufacturing Consulting

Manufacturers are realising that to stay competitive they must streamline their processes — reducing costs, elevating quality and offering fast response to customer needs.

Smart Factory Consulting

Smart Factory Consulting

Computer integrated manufacturing and robotics are developing at such a pace that nearly every industry is seeing implementation — but automation must be built on lean processes.

Our Team

Our Management Team

Founder: Charlie Robinson

Founder: Charlie Robinson

Charlie is the founder of RCG US. He started RCG in the United States in 1993 and began providing lean manufacturing consulting in Asia in 2001.

Director: Capers Lee

Director: Capers Lee

He began working with RCG US founder Charlie in 2011 to manage RCG’s Asian consulting business, running RCG Hong Kong and overseeing consulting across Asia.

Business Director: Gabriel Zhao

Business Director: Gabriel Zhao

Joined RCG Hong Kong in 2013. Responsible for client development and business partnership negotiations, and also a senior consultant on RCG Asia lean projects.

Executive Director: Robin Luo

Executive Director: Robin Luo

Joined RCG Hong Kong in 2015. Responsible for developing and refining the company’s lean products, and for launching and managing client projects.

Our Latest News

We work with new clients to grow our business.

2026-10-27

How to Implement Lean Manufacturing: A Practical Path from Assessment to Gemba Coaching

Training-only, report-only and campaign-style lean programs fail because they treat a habit problem as a knowledge problem. RCG's path: assess the baseline, map the value stream, coach on the floor...

2026-10-27

How to Draw a Value Stream Map: Seven Steps from Current State to Future State

A value stream map is the X-ray of lean improvement: pick a product family, go to the floor, seven steps to map material and information flow — most factories find their value-added ratio is under 5%...

2026-10-27

Why Lean Training Courses Don't Build Improvement Capability

Companies spend real budgets sending managers to lean training courses, yet the factory goes unchanged. The problem is not the course — it is the learning method: knowledge transfers in classrooms, capability is built on the floor...